References from some of our customers!!!
From: lashaffner@clayton.k12.ga
Sent: Wednesday, September 30, 2009 3:16 PM
To: deana@golfumbrella.com
Subject: Umbrellas to Lake Ridge School
Hi, Ms. Fletcher J
Just wanted to send a hearty and grateful “THANK YOU” !! from the staff and teachers at Lake Ridge for the umbrellas. You were so generous to help us with the price of the umbrellas. We were so pleasantly surprised and excited about how nice and large they are! Thanks again for helping us stay dry during carpool dismissal. There are some photos attached of our new umbrellas in use. J We wish you the very best in everything, Allison Shaffner and Staff and Students at Lake Ridge Elem.
From: Magdalen [mailto:mbeers@ptd.net]
Sent: Wednesday, July 09, 2008 3:46 PM
To: 'Gerald Carlyle'
Subject: RE: RUSH ORDER credit card faxed to office
Hello Kevin,
The umbrellas have been delivered. I just checked with my husband, and we received them about 1-1/2 hrs. ago.
Thank you for your prompt attention to this. Your service has been wonderful and I will tell all my friends about you!
Now that we have them, I’m sure we won’t even need them – but better safe than sorry.
Thanks again!
Magdalen
Hi John,
I just got my umbrellas. They are awesome and I am very happy with them. Our golf group was looking to purchase HUGEEEEEE umbrellas. Your 68" is HUGEEEEEE and $18 less than I paid for a 62" in a discount business here in Brooklyn. We will tell all of Brocklyn about your company. You have our club members umbrellas and gifts for now on. Plus the other members were in envy of my customized handle. GREAT JOB.
Regards,
Eugene Buyanovsky
Eugene Buyanovsky | Manager, Business Operations - Development
Forest Laboratories, Inc. | 400 Moreland Rd. Commack, New York 11725
Phone: 631.858.7555 | Fax: 631.543.8314 | Cell: 646.260.7331 eugene.buyanovsky@frx.com
 Talk about good customer service
From: JohnSaintA@aol.com [mailto:JohnSaintA@aol.com]
Sent: Saturday, September 29, 2007 8:16 PM
To: gerald@golfumbrella.com
Subject: Umbrella Order from www.golfumbrella.com
Hello. First, it was so kind of you to take my call at 10pm on Saturday night. Talk about good customer service -
I would have to say that is the best I've had in a LONG LONG time. Plus you are the ONLY company that has not
told me I MUST order 25 or more. Good company strategy there.
I don't have too big of an order, but you're gonna get my business just because you took my call! I want to order
8 of your 60" black 8 panel golf umbrellas for our Pro Shop. The order will be for Stone Manor Country Club,
shipping to 11808 Morning Star Drive, Germantown, MD 20876.
You can call me at (301)540-4214 to complete the transaction.
From: Frances Zavala [frances@aliltlz.com]Sent: Tuesday, January 23, 2007
Subject: Wedding Umbrellas
Don, received the order yesterday and it is beyond words, it's every thing I needed it to be...
As a wedding planner you saved us with your overnight shipping...Will be using you for all up
coming wedding because you never know what Texas weather is going to be like!
TL--I Just really wanted to thank you for coming through with the umbrellas that were overnighted out on Monday.
They arrived early Tuesday and we were able to get them up to the event site in plenty of time for our event
IN THE RAIN on Wednesday. I'm sending you a photo to show how much we needed the umbrellas. You guys
really came through--thank you so much!!
-Meagan in CA.
Dear John,
Thank you so very much for taking the time to educate me about umbrellas. I was most impressed with
your customer service. You are the ONLY person to explain how different umbrellas really are. The information on your web about your features and design were wonderful, plus the images you sent on were great and can only help us with our client! The other umbrella companies I spoke to just wanted to give me a price and get my order quickly to get me off the phone. I DID buy a less expensive umbrella two weeks ago and they are junk. Our company CANNOT use the umbrellas we purchased from your compitition and the other company will not take them back. We will pay for your quality from now on.
Best Regards,
Karen
Karen Rowland
Customer Service Representative
BossMark, Inc.
From: mjandsj@tiscali.co.uk
Sent: Monday, August 08, 2006 2:05 AM To: Gerald Carlyle Subject: RE: Umbrellas
Gerald Greetings from England,
Umbrellas have arrived today - they are fantastic. The 68" white wedding are wonderful! Many thanks.
- Sue Jeffery, England
As promised below are some photos of our daughter's wedding in September. We were really grateful for the umbrellas as it rained. We had had perfect weather up until the Friday, then it rained nearly all day on the Saturday. It did not spoil the day, however, and the umbrellas kept us dry. Let me know if these photos reach you as I am a novice at emailing photos.
- Sue Jeffery from the UK
 
Mike Dailey of Pratt Industries-"this is the best customer gift I have given my customers and for only $15.95"
"a 60" golf umbrella, my company screen printed,
plus our name on the handle, you can't beat it"
you can't beat it"
The umbrellas just arrived and they are perfect! We are so pleased with the quality. I thank you so much for
you hard work and look forward to doing busniess with you again!
- A. Black Washington D.C.
From: Carol Avossa Sent: Tuesday, January 13, 2007 10:56 AM
To: 'Gerald Carlyle' Subject: RE: Umbrellas
We rec’d our umbrellas. Thank you for your prompt attention to this small order of 8 umbrellas. They are
the perfect color and you were so courteous, kind and patient on the phone. I am sorry that you mis-understood
and thought I wanted 700 hundred umbrellas instead of 7 Hunter Green. I didn’t mean to burst your bubble. Thanks Again!
- Carol
From: Sherry Seaman Sent: October 21, 2006 10:31 AM
To: Don Cole
Don!
Thanks so much--you are a lifesaver! It is raining and the wedding is outside. The umbrellas have
already arrived at 9:30 this morning and they are just what we were hoping for! Golfumbrella.com is the best!
- Sherry
Sent: Tuesday, August 23, 2006 9:59 AM
Our umbrellas are beautiful, they are better then we expected. We are very proud of them!!!
Thank You for all your help.
- Michael Bush ( MJJ Source.com)
From: Sueanne Mayo
Subject: Annie & David wedding umbrellas
Dear Linda,
I just wanted to tell you that the umbrellas that we ordered for my daughter's June 25 wedding arrived, and they are perfect!!
Her response was "Now I almost hope it rains!"
The umbrellas match the flowers being carried by the bridesmaids and will definitely brighten the day even if it does rain!!
Thank you for giving us a sense of security!
- Sueanne Mayo
From: lori Sent: November 19, 2006 1:55 PM
Subject: Thank You!
Linda,
Thank You very much for all your help. I received the umbrellas and they are exactly what I was looking for!
Thank You for the rapid delivery and for saving me when I was in a jam! It was a pleasure doing business with you.
I look forward to doing more business in the future.
- Lori Palumbo Camelot Speciatly Limos, Inc
Thanks for taking the time to speak to me about your umbrellas. Due to the excellent price instead of one red
umbrella I would like 4.
- A. Jacobs San Antonio TX
Linda, Thank you so much for your prompt service. We are selling more umbrellas than expected and need a few extra for
Christmas. Thanks again you have been great to work with.
- L. Erb Boyertown PA
Dear TL, Great Umbrellas! Thank you for your help with our wedding, it was a pleasure working with golfumbrella.com.
Good luck to you and I will spread the word here in Detroit of my good dealings with you and your company.
- Godspeed, Tim
   
RainGames® New Years Special
As Low As: $5.95  Each 800.931.3609
"Yes we WILL ship just ONE" To Place Your Order Please Call 800.931.3609
 To better serve you -- you can contact us on our cell phones up to 10 PM Central Time: 
Gerald Carlyle 870.974.1102 Don Cole 870.483.3039 TL Horton 870.351.1083
John Aycock 870.761.5051 Linda Aycock 870.761.0999 Amber Carlyle 870.974.1102   $5.95 for Golf Umbrellas
 60" and 68" golf umbrellas 800.931.3609
Blow Out on Selected Colors
60" silver metal with black handles
 Colors Specials Change Weekly
(call for this weeks color specials-colors change each Monday)______________________________________________
FUND RAISER ITEMS1-800-931-3609
Fund Raiser--We have hated those two words until now--
Tired of the same old fund raiser promotional items and ideas?
RainGames USA can help with Customized UMBRELLAS and TRAVEL BAGS
 # 1 Profit Fund Raiser in 2005 UMBRELLAS gerald@golfumbrella.com
 Show your TEAM or SCHOOL Pride with a Customized Umbrella 
We can CUSTOMIZE your umbrella HANDLE
Review these customzed umbrella handles we have created for other guest.
 
 
CUSTOMIZED SCREEN PRINTamber@golfumbrella.com
We can CUSTOMIZE screen print your umbrella CANOPY 800.931.3609
 
 
 Customized Screen Printed Umbrellas
#1 Profit Fund Raiser in 2005
gerald@golfumbrella.com
800.931.3609 cell number 870.761.5051
  
 
You asked for it--now  for 2006/2007 school year Fund Raiser Programs
Customized TRAVEL DUFFEL BAGS! linda@golfumbrella.com
 
The bags can be LOGO screen printed to
match your UMBRELLAS!
Material:
600 DENIER / 1,000D Cordura Nylon Plus
Dimensions: 23 x 11.5 x 10.5 inches
(largest that fits under an airplane seat)
Pockets:
all zippered: one full length in front plus BOTH ends
Straps:
Travel shoulder strap plus hand carry straps
gerald@golfumbrella.com
matching color umbrellas 60" & 68"
Great TEAM travel bags and SCHOOL PRIDE.
Many booster clubs have supported their volleyball teams with matching travel bags!
amber@golfumbrella.com over night bags
Colors: In stock currently-black, navy, red, orange, maroon, royal blue & hunter green
ONLY $12.95 (screen printed) ONLY $8.95 (not screen printed)
____________________________________________________
Wedding Umbrellas - 48" 60" or 68"
As Low As $5.95 Each!* 
Rush OVERNIGHT Service Available! call 800.931.3609
Leave a voice message all calls are sent to our cell phone (870) 761.5051 --
we will contact you 7 days a week up to 10:00 PM Central Time Zone!
Formal Black-Elegant White,
    amber@golfumbrella.com
Available-Wedding Pastels
or the color that compliments
your attire!
Click Here for More Color Choices
50+ Golf Umbrella Colors! 
(now in stock IVORY & CHAMPAGNE)
Customize Your Wedding Umbrella Handle
From: Frances Zavala [ frances@aliltlz.com]Sent: Tuesday, January 23, 2007
Subject: Wedding Umbrellas
Don, received the order yesterday and it is beyond words, it's every thing I needed
it to be...As a wedding planner you saved us...Will be using you for all up coming
wedding because you never know what Texas weather is going to be like!
____________________________________________
"Yes we WILL ship just ONE"
Rush OVERNIGHT Service Available!
 ASI # 80488 RainGames®
Over 70 different styles and colors in stock and "Yes we WILL ship just ONE"
____________________________________________
Top & Bottom Style   tracy@golfumbrella.com
____________________________________________
Now Available Shadow Image Screen Print
Shadow Image is one color in a 3-D effect to add greater detail. call 800.931.3609 for details
  
______________________________________________"Yes we WILL ship just ONE"
for 2007 -- Camouflage Oak Hunting TENTS and UMBRELLAS
Oak camo umbrellas with customized handles
   
We can customize your Hunting Gift with any picture or email you email us!
______________________________________________
"Yes we WILL ship just ONE"Please Call 800.931.3609
Blowout Specials !!!!
 Only $5.95 for 60"Umbrellas
Offers Good While Supply Last
 fold up pocket $5.95
16 panel 60" solid navy ONLY $5.95 (only 175 still in stock)
Umbrellas are GREAT for RAIN or SHADE from the 
____________________________________________
Plan now for Gifts and Awards
  Order your 
Business Gifts Now!
amber@golfumbrella.com don@golfumbrella.com
Top & Bottom Style
  800.931.3609
______________________________________________
A Wonderful Political Gift or Fund Raiser
that everyone can use and will rembember!
Customized Handles ---
Keep your candidate in
front of the voters!______________________________________________
RainGames staff e-mail's
linda@golfumbrella.com donc@golfumbrella.com
tl@golfumbrella.com amber@golfumbrella.com
gerald@golfumbrella.com jwaycock@golfumbrella.com
Chip@umbrellasfordollars.com 
800.931.3609 Leave a voice message all calls are sent to our pager.
We will contact you 7 days a week up to 10:00 PM Central Time Zone
To better serve you -- you can contact us on our cell phones up to 10 PM Central Time:
Gerald Carlyle 870.974.1102 Don Cole 870.483.3039 TL Horton 870.351.1083
John Aycock 870.761.5051 Linda Aycock 870.761.0999
RainGames USA
4707 East Johnson Avenue
Jonesboro, AR 72401
e-mail monitored frequently!
Office & Administration: 1-800-931-3609 / Fax: 870-931-7867
Office Hours Monday-Friday 7:30 AM - 6:00 PM Central Time Zone
Yes: we WILL ship just ONE!!!
Also ask about our golf shirts, T-shirts, travel bags, gym bags and hats specials!!!!
Serving  ,  and the since 1994
*Customer pays freight costs. Shipping charges vary depending on destination and quantity shipped.
Shipping to Canada will be via UPS or US Post Office. The customer is responsible for custom and duty fees
outside the United States.
"Yes we WILL ship just ONE"
To Place Your Order Please Call 800.931.3609
 for your SUPPORT and BUSINESS We look forward to serving you soon.
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