References

From: JohnSaintA@aol.com [mailto:JohnSaintA@aol.com]
Sent: Saturday, September 29, 2007 8:16 PM
To: gerald@golfumbrella.com
Subject: Umbrella Order from www.golfumbrella.com
Hello. First, it was so kind of you to take my call at 10pm on Saturday night. Talk about good customer service -
I would have to say that is the best I've had in a LONG LONG time. Plus you are the ONLY company that has not
told me I MUST order 25 or more.  Good company strategy there.
I don't have too big of an order, but you're gonna get my business just because you took my call! I want to order
8 of your 60" black 8 panel golf umbrellas for our Pro Shop. The order will be for Stone Manor Country Club,
shipping to 11808 Morning Star Drive, Germantown, MD  20876.
You can call me at (301)540-4214 to complete the transaction.

From: Frances Zavala [frances@aliltlz.com]Sent: Tuesday, January 23, 2007  
Subject: Wedding Umbrellas
Don, received the order yesterday and it is beyond words, it's every thing I needed it to be...
As a wedding planner you saved us with your overnight shipping...Will be using you for all up
coming wedding because you never know what Texas weather is going to be like!

TL--I Just really wanted to thank you for coming through with the umbrellas that were overnighted out on Monday.
They arrived early Tuesday and we were able to get them up to the event site in plenty of  time for our event
IN THE RAIN on Wednesday. I'm sending you a photo to show how much we needed the umbrellas. You guys
really came through--thank you so much!!
-Meagan in CA.

 

Dear John,
Thank you so very much for taking the time to educate me about umbrellas.  I was most impressed with
your customer service. You are the ONLY person to explain how different umbrellas really are.  The information on your web about your features and design were wonderful, plus the images you sent on were great and can only help us with our client!  The other umbrella companies I spoke to just wanted to give me a price and get my order quickly to get me off the phone.  I DID buy a less expensive umbrella two weeks ago and they are junk.  Our company CANNOT use the umbrellas we purchased from your compitition and the other company will not take them back. We will pay for your quality from now on.
Best Regards,
Karen
Karen Rowland
Customer Service Representative
BossMark, Inc.

From: mjandsj@tiscali.co.uk
Sent: Monday, August 08, 2006 2:05 AM  To: Gerald Carlyle  Subject: RE: Umbrellas
Gerald Greetings from England,
Umbrellas have arrived today - they are fantastic. The 68" white wedding are wonderful! Many thanks.
- Sue Jeffery, England

As promised below are some photos of our daughter's wedding in September.  We were really grateful for the umbrellas as it rained. We had had perfect weather up until the Friday, then it rained nearly all day on the Saturday.  It did not spoil the day, however, and the umbrellas kept us dry. Let me know if these photos reach you as I am a novice at emailing photos.

The umbrellas just arrived and they are perfect! We are so pleased with the quality. I thank you so much for
you hard work and look forward to doing busniess with you again!
- A. Black Washington D.C.

From: Carol Avossa   Sent: Tuesday, January 13, 2007 10:56 AM
To: 'Gerald Carlyle'    Subject: RE: Umbrellas
We rec’d our umbrellas. Thank you for your prompt attention to this small order of 8 umbrellas. They are
the perfect color and you were so courteous, kind and patient on the phone. I am sorry that you mis-understood
and thought I wanted 700 hundred umbrellas instead of 7 Hunter Green. I didn’t mean to burst your bubble. Thanks  Again!
 - Carol

From: Sherry Seaman    Sent: October 21, 2006 10:31 AM
To: Don Cole
Don!
Thanks so much--you are a lifesaver! It is raining and the wedding is outside. The umbrellas have
already arrived at 9:30 this morning and they are just what we were hoping for!    Golfumbrella.com is the best!
- Sherry 

Thanks for taking the time to speak to me about your umbrellas. Due to the excellent price instead of one red
umbrella I would like 4.
- A. Jacobs San Antonio TX

Linda, Thank you so much for your prompt service. We are selling more umbrellas than expected and need a few extra for
Christmas. Thanks again you have been great to work with.
- L. Erb Boyertown PA


Dear TL,  Great Umbrellas! Thank you for your help with our wedding, it was a pleasure working with golfumbrella.com.
Good luck to you and I will spread the word here in Detroit of my good dealings with you and your company.
- Godspeed, Tim

 
RainGames® New Years Special 
             As Low As: $5.95 Each                     800.931.3609
 "Yes we WILL ship just ONE"To Place Your Order Please Call 800.931.3609  
To better serve you -- you can contact us on our cell phones up to 10 PM Central Time: 
                    
Gerald Carlyle 870.974.1102       Don Cole 870.483.3039       TL Horton 870.351.1083 
John Aycock 870.761.5051        Linda Aycock 870.761.0999       Amber Carlyle 870.974.1102 $5.95 for Golf Umbrellas
                                         60" and 68" golf umbrellas 800.931.3609
      Blow Out on Selected Colors      
  60" silver metal with black handles
Colors Specials Change Weekly
(call for this weeks color specials-colors change each Monday)______________________________________________
FUND RAISER ITEMS1-800-931-3609 
Fund Raiser--We have hated those two words until now--
Tired of the same old fund raiser promotional items and ideas?
RainGames USA can help with Customized UMBRELLAS and  TRAVEL BAGS
                   # 1 Profit Fund Raiser in 2005 UMBRELLAS gerald@golfumbrella.com  
        Show your TEAM or SCHOOL Pride with a Customized Umbrella
                       We can CUSTOMIZE your umbrella HANDLE
                   Review these customzed umbrella handles we have created for other guest.

 

From: Frances Zavala [frances@aliltlz.com]Sent: Tuesday, January 23, 2007  
Subject: Wedding Umbrellas
Don, received the order yesterday and it is beyond words, it's every thing I needed
it to be...As a wedding planner you saved us...Will be using you for all up coming
wedding because you never know what Texas weather is going to be like!
____________________________________________
                 "Yes we WILL ship just ONE"

Rush OVERNIGHT Service Available!
   ASI # 80488 RainGames®
  Over 70 different styles and colors in stockand "Yes we WILL ship just ONE"
____________________________________________
Top & Bottom Style   tracy@golfumbrella.com
                         
____________________________________________

                        Now Available Shadow Image Screen Print 
        Shadow Image is one colorin a 3-D effect to add greater detail. call 800.931.3609 for details

 amber@golfumbrella.com don@golfumbrella.com

                               Top & Bottom Style
  800.931.3609
______________________________________________
A Wonderful Political Gift or Fund Raiser
that everyone can use and will rembember!

 Keep your candidate in
 front of the voters!______________________________________________
   RainGames staff e-mail's
linda@golfumbrella.com             donc@golfumbrella.com                                        
tl@golfumbrella.com                   amber@golfumbrella.com
gerald@golfumbrella.com           jwaycock@golfumbrella.com
Chip@umbrellasfordollars.com